I send a lot of mail. Some of it is social, keeping in touch, fluff… No big deal if it gets eaten by a spam filter, or the recipient doesn’t read it till their afternoon coffee break, or whatever. But a good bit of it is also important work-related stuff, and if the recipient doesn’t get/read it, processes break down, schedules are thrown out, and it’s just not good.
Outlook allows you to request delivery and read receipts on your messages. You can do this for all messages (File | Options | Mail and scroll to the Tracking section), or you can do it on a case-by-case basis (create your message, and select required receipts on the Options ribbon). The first doesn’t suit, because I don’t need read receipts on all of my mail, and the second doesn’t suit, because I usually click Send too quickly to remember to manually turn on receipt requests.
So, today, a situation arose that prompted me to investigate whether or not I could automatically request delivery/read receipts on all messages to a particular person – and do you know something? You can! My email life is officially transformed!
